Shipping Policy
Shipping Information
All orders are dispatched from our warehouse in Orange, NSW 2800, Australia.
We ship via Australia Post and DHL Express to ensure reliable and timely delivery. Once your order has been shipped, you will receive tracking details via email.
Shipping Rates
Australia
Standard Shipping
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$10 AUD (estimated 3–7 business days*)
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FREE on all orders over $100 AUD
Express Shipping
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$15 AUD (estimated 1–3 business days*)
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$9 AUD express shipping on all orders over $100 AUD
Order Processing
Orders are processed promptly after being placed. Please allow standard handling time before dispatch.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Timeframes
Delivery times are estimates only and may vary due to factors outside our control, including carrier delays, peak periods, or regional delivery locations.
*Business days exclude weekends and public holidays.
Shipping Confirmation & Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information so you can monitor your delivery.
Questions
If you have any questions about shipping or delivery, please contact us at: