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Privacy Policy

Last updated: 01-01-2026

DriLid (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or purchasing from us, you agree to the collection and use of information as outlined in this policy.

1. Personal Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely by third-party providers)

  • Order history and purchase details

  • IP address, browser type, and device information

We only collect personal information that is reasonably necessary to operate our business and provide our products and services.

2. How We Collect Personal Information

We may collect personal information when you:

  • Place an order on our website

  • Contact us via email or social media

  • Subscribe to our mailing list

  • Browse our website (via cookies and analytics tools)

Information may be collected directly from you or automatically through your use of our website.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders

  • Communicate with you about your purchases

  • Provide customer support

  • Improve our website and services

  • Send marketing communications (only if you opt in)

  • Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

4. Disclosure of Personal Information

We may share your information with trusted third parties only where necessary, including:

  • Payment processors

  • Shipping and fulfilment providers

  • Website hosting and analytics services (e.g. Shopify)

  • Legal or regulatory authorities where required by law

All third parties are required to handle your information securely and in accordance with applicable privacy laws.

5. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Your information is stored securely using industry-standard practices. Payment information is processed by secure third-party providers and is not stored by DriLid.

6. Access and Correction

You may request access to the personal information we hold about you or request corrections if you believe the information is inaccurate or outdated.

To make a request, please contact us using the details below.

7. Cookies and Analytics

Our website uses cookies and similar technologies to improve your browsing experience and analyse website traffic.

You can disable cookies through your browser settings; however, doing so may affect how the website functions.

8. Marketing Communications

If you opt in to receive marketing communications, you may unsubscribe at any time by following the instructions in our emails or by contacting us directly.

We do not send marketing messages without your consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be published on our website.

10. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us:

📧 Email: hello@drilid.com.au
Business Name: DriLid
Country: Australia